What is worse than a broken computer? A $240 site visit repair fee! That's what one of my West Hollywood competitors charges. And don't look for a price list on THEIR site. There is none. I charge only $75/hour for visits. Period.
You can also drop off machines at my place and get them repaired for a flat $100 rate (see below) often within 24 hours. Saves money! I work from home, even on weekends, because my competitors have brick and mortar shops. These can go out of business from high overhead. All I need is a screwdriver to fix your PC, not a standard office.
I'm Don Myers. I don't "get" cars I just want 'em to work. Lots of people feel the same about computers. I'm here to "just make it work". I don't just fix things I sell peace of mind and have twenty years of experience doing it right here in L.A. I concentrate my services in Beverly Hills, Century City, Hollywood and West Hollywood.
My focus is Customer Service. From being available at convenient hours to free phone consults. That mean's taking my customer's point of view, not the Cable Company's, not Microsoft's, not Apple's. These organization's marketing departments have long since run amuck on their own customers. I don't.
I've built over forty computers from scratch over the years. Now everything is faster and more complicated but I still just "make it work." And I have a functioning personality and speak English not tech jargon. I also wrote this website. Plus I never bothered to get Microsoft certified for PC repair. Why would I just do things the corporate way? I'd rather fix your computer and please YOU.
I just like helping people. When a small biz or home biz is paralyzed by broken tech and I fix it I feel good. I like that feeling.
WHAT I DO
PUT MYSELF OUT OF A JOB:Every Windows client gets free high quality tune up & virus checker software installed. Both are automated to alert you to problems so hopefully you'll never have to call me again! You can also purchase the software to gain additional features beyond the free stuff.
TOTAL DESKTOP COMPUTER CARE:Windows & Mac. I handle all software and hardware problems plus new computer setup and transfer of old data. If the problem is unfixable I'll give options. I also fix peripheral issues with printing, scanning and backups. And I've been fixing desktop PCs like this for twenty years! I've been under more desks than White House intern Monica Lewinsky.
LAPTOP CARE:Windows & Mac. I can fix all software and some hardware problems plus new computer setup and transfer of old data. I can replace bad memory (RAM), hard disks plus some other internal organs. I cannot fix any other physical damage like cracked screens (see below).
HOME NETWORKS/HOME ENTERTAINMENT:Today even the average home has a large screen TV, wireless tablets, fancy sound systems, Playstations, Xboxes, integrated phone service, DSL, FIOS and Cable TV broadband. I hook all those things up into one big integrated system.
DATA RECOVERY:Windows files that have been accidentally deleted or hard drives that have been damaged or virus infected CAN get their data back in many circumstances. But reformatting a hard disk and putting Windows back creates a much more difficult file recovery task (if possible at all). At best all the filenames will be ruined. Solution: back up your data regularly!
BUT WAIT THERE'S MORE:NETWORKS: Wired/wireless secure networks setup, repair and maintenance. Don't run a wireless net without security!
SECURITY: Virus/spyware removal and network security setup helps prevent future infection. Free high quality Windows virus checker included with tune ups. It automatically scans for threats and updates itself when idle.
TABLET COMPUTERS: Setup of Ipads, Iphones, wireless networking, data transfer. But I don't fix broken screens (see below).
WEBSITE DESIGN: Simple to medium complexity websites with custom artwork and animation … just like this one!
TRAINING: MS Word, Excel, Powerpoint, Outlook, Photoshop, Adobe illustrator, blog setup, computer art and animation, web design, more.
WHAT I DON'T DO
REPAIR PHYSICAL LAPTOP DAMAGE"I spilled malt liquor in my laptop." "My dog bit they 'Z' key off." "My screen is ruined." "The power connector broke." If these happen and your laptop is under warranty then send it back for repairs. You may be charged for accidental damage. If not under warranty then take it to a laptop specialist or the original manufacturer. The specialist will probably say the same thing I said: "With laptops costing 'only' $500 bucks just buy a new one." Ouch!
RENT/SELL HARDWAREPeople once sold homemade computers full of pirated software out of garages. Those days are over. No profit. Even Dell and Gateway can barely make money building machines anymore. And that's after outsourcing labor to the third world.
SERVICE PHYSICALLY DAMAGED GAME CONSOLES/SOUND EQUIPMENTI can integrate these devices into home entertainment systems or replace their hard disks but I can't repair custom insides. If your older game console breaks and is out of warranty then you may be eligible for a newer, smaller version of the same device at greatly reduced price from Microsoft or Sony.
Beware of competitors who promise low rates to show up and then pile on expenses once they arrive. All my costs are up front and outlined below. My prices are lower than Best Buy's "Geek Squad" but I come to you. Plus you can be assured I won't snoop through your computer looking to steal passwords, credit card numbers, pornography or other confidential data. Señor Stickyfingers at Best Buy may not be so kind. Click here for more problem's with Best Buy's "Geek Squad."
DROPOFF SPECIAL $100:Drop your machine off at my place in the West Hollywood/Beverly Hills area for total repair, tune-up, virus removal and more. Installation of a free high quality virus checker and system optimizer helps prevent future problems.
HOUSE CALLS $75 PER HOUR:I can come to you for a minimum charge of $75 an hour. I specialized in servicing West Hollywood, Hollywood, Beverly Hills and the offices of Century City.
ALWAYS FREE PHONE SUPPORT ♥ PLEASE DON'T ABUSE THIS SERVICE